Comments on: Toxic for libraries? KKR investment firm to buy OverDrive, biggest library ebook company https://teleread.org/2019/12/26/toxic-for-libraries-kkr-investment-firm-to-buy-overdrive-biggest-library-ebook-company/ Blog on ebooks, publishing, libraries, tech, and related topics Mon, 21 Dec 2020 16:35:28 +0000 hourly 1 http://wordpress.com/ By: David Rothman https://teleread.org/2019/12/26/toxic-for-libraries-kkr-investment-firm-to-buy-overdrive-biggest-library-ebook-company/#comment-135538 Mon, 21 Dec 2020 16:35:28 +0000 http://teleread.org/?p=168029#comment-135538 Hi, Barbara. As I thought, the support issue did not have anything to do with the KKR news. My email got lost at Kobo, but I now have a reply. Use this chat page to request a call back:

https://help.kobo.com/hc/en-us/requests/new

The above arrangement is in effect because of the virus.

Happy holidays.

David

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By: David Rothman https://teleread.org/2019/12/26/toxic-for-libraries-kkr-investment-firm-to-buy-overdrive-biggest-library-ebook-company/#comment-130172 Mon, 14 Sep 2020 11:40:42 +0000 http://teleread.org/?p=168029#comment-130172 Barbara Grinfield: Also try help.kobo.com and look for a chat icon. Kobo may be using chat rather than the toll-free number for support now. Let me know what happens. Most likely, this is not related to KKR.

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By: David Rothman https://teleread.org/2019/12/26/toxic-for-libraries-kkr-investment-firm-to-buy-overdrive-biggest-library-ebook-company/#comment-130160 Sun, 13 Sep 2020 18:32:16 +0000 http://teleread.org/?p=168029#comment-130160 In reply to Barbara Grinfeld.

Sorry about your problems, Barbara. I’m going to see if Kobo will offer an explanation. Very possibly, this has nothing to do with KKR, but one would think that support activities could be carried on by employees working at home to stay safe during the virus. In fairness to KKR, wouldn’t it make sense for its OverDrive service to work with as many machines as possible? And isn’t the Kobo support number intended for activities beyond those related to OverDrive? Still, I have no idea what might be going on behind the scenes. Ideally, Kobo can enlighten us.

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By: Barbara Grinfeld https://teleread.org/2019/12/26/toxic-for-libraries-kkr-investment-firm-to-buy-overdrive-biggest-library-ebook-company/#comment-130155 Sun, 13 Sep 2020 17:27:28 +0000 http://teleread.org/?p=168029#comment-130155 We just bought a Kobo Clara in Canada and have been unable to make the connection to Overdrive. Will spare you the details Kobo’s online help instructions and our library haven’t fixed it and Kobo’s toll free support line is currently suspended. Do you think this is a temporary Kobo/Overdrive problem or KKR is already reducing the value of Overdrive by making very difficult or impossible to use for Kobo owners?

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By: jddre https://teleread.org/2019/12/26/toxic-for-libraries-kkr-investment-firm-to-buy-overdrive-biggest-library-ebook-company/#comment-126653 Fri, 08 May 2020 04:22:27 +0000 http://teleread.org/?p=168029#comment-126653 In reply to Author.

That too, among the other obvious things.

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By: John Dreyson https://teleread.org/2019/12/26/toxic-for-libraries-kkr-investment-firm-to-buy-overdrive-biggest-library-ebook-company/#comment-126652 Fri, 08 May 2020 04:21:23 +0000 http://teleread.org/?p=168029#comment-126652 Oh this is NOT GOOD. I know all about KKR – strip the company it acquired of all assets deemed unprofitable, fire 20-50% of the workforce – make what’s left look good on the books – then sell it.

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By: Author https://teleread.org/2019/12/26/toxic-for-libraries-kkr-investment-firm-to-buy-overdrive-biggest-library-ebook-company/#comment-123142 Tue, 31 Dec 2019 03:24:37 +0000 http://teleread.org/?p=168029#comment-123142 What I worry about is that an investment company (who by definition is profit driven) will go beyond taking profit and into the realm of under-reporting book reads that correlate to author royalties in order to increase their profits. A certain company that dominates the ebook market is currently being accused of this. Authors are tired of being stolen from. With Overdrive they were treated fairly in the past.

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By: David Rothman https://teleread.org/2019/12/26/toxic-for-libraries-kkr-investment-firm-to-buy-overdrive-biggest-library-ebook-company/#comment-123117 Sun, 29 Dec 2019 14:12:26 +0000 http://teleread.org/?p=168029#comment-123117 In reply to Michael W. Perry, medical writer.

Happy New Year, Michael.

As for Trump not hiding anything, that’s great to know. I assume that he and Mitch McConnell will now go for a Senate hearing with unlimited access to witnesses and documents. More seriously, we’ll agree to disagree on that one.

In regard to OverDrive, it’ll be interesting to see if it survives long-term in its present form. There are some really nice, dedicated people there (even if I don’t agree with everything the company does). I’m just hoping that scads of OverDrive staffers don’t lose their jobs.

I agree with you on the valuable service that groups like Project Gutenberg have provided. I myself donated The Silicon Jungle and NetWorld—-both originally published commercially—to PG. But volunteer groups are no replacements for full-strength national digital library systems or, for that matter, brick-and-mortar libraries.

David

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By: Michael W. Perry, medical writer https://teleread.org/2019/12/26/toxic-for-libraries-kkr-investment-firm-to-buy-overdrive-biggest-library-ebook-company/#comment-123116 Sun, 29 Dec 2019 13:52:52 +0000 http://teleread.org/?p=168029#comment-123116 In reply to David Rothman.

I remember Watergate well, and it was obvious to me from the start that Nixon had something to hide, even though in the end it proved to be little. It was a rogue operation that tapped the phone of a DNC secretary whose only significance was that she arranged call girls for visiting Democrats from the hinterlands. That’s all.

Read Deep State Target if you want to worry. Various federal agencies, particularly the FBI, conspired with foreign spy agencies to create ‘events’ that would create the illusion that there was a Trump/Putin conspiracy. That’s why an investigation costing millions turned up nothing. There was nothing. Take Watergate and multiply it by a million and you have what happened during Election 2016. People deep within our government conspired to fix an election.

Trump has displayed no evidence of hiding anything and it’s not hard to see why. It’s totally absurd that a billionaire would need to make a deal with Putin to get about $200,000 in campaign funding. It was Obama whose anemic foreign policies were great for Russia and Trump’s that have been a disaster for Russian expansionism. Russia is heavily dependent on oil exports for money. By encouraging fracking and pipelines, Trump hurt Putin in the worst possible way. If Putin had blackmail on Trump, it’d be out by now.

It is also absurd anyone with a scrap of sense would hire Russian hackers to shape U.S. politics. Both being Russian and being hackers means they know nothing about us. Besides, Hillary spent about $2 billion and had the best campaign advisers that money could buy. It did her no good. Given the Russia probably has copies of all her private server State Department emails, she is the one at risk of blackmail.

And does anyone with a scrape of sense think that Trump’s tax records have anything to hide? He can afford the best tax advisors on the planet and those returns were filed in heavily Democratic NYC and NY state. If he’d done anything illegal, the records would have leaked and he’d have been prosecuted.
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As for this buyout, I’m hardly surprised. The entire ebook process has been a disaster from the start. The ePub standard is grossly inadequate. The major publishers haven’t been given a reason to sign on. The press never covered the fact that Amazon was backrolling the feds in their attack on Apple and the major publishers. Amazon dominates the ebook market. Librarians signed up with a business that could be sold out rather than forming their own non-profit. The list goes on.

When it comes to ebooks, almost everything that could go wrong has gone wrong. That is everything except the marvelous volunteer organizations giving us public domain ebooks and audiobooks. That delights me.

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By: David Rothman https://teleread.org/2019/12/26/toxic-for-libraries-kkr-investment-firm-to-buy-overdrive-biggest-library-ebook-company/#comment-123092 Sat, 28 Dec 2019 17:41:07 +0000 http://teleread.org/?p=168029#comment-123092 In reply to Jen.

Exactly, Jen. We’re talking about marketer-created limitations, not tech ones. Shame on OverDrive for not serving public library patrons better in this respect with Libby (in general a good app).

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By: Jen https://teleread.org/2019/12/26/toxic-for-libraries-kkr-investment-firm-to-buy-overdrive-biggest-library-ebook-company/#comment-123091 Sat, 28 Dec 2019 17:35:27 +0000 http://teleread.org/?p=168029#comment-123091 You can export notes and highlights from Sora, which is the school version of Overdrive. So they have the technology to do that already.

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By: David Rothman https://teleread.org/2019/12/26/toxic-for-libraries-kkr-investment-firm-to-buy-overdrive-biggest-library-ebook-company/#comment-123056 Fri, 27 Dec 2019 07:28:14 +0000 http://teleread.org/?p=168029#comment-123056 In reply to Mark Williams – The New Publishing Standard.

Like Trump, KKR apparently has something to hide—beyond the purchase price.

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By: Mark Williams - The New Publishing Standard https://teleread.org/2019/12/26/toxic-for-libraries-kkr-investment-firm-to-buy-overdrive-biggest-library-ebook-company/#comment-123055 Fri, 27 Dec 2019 07:20:54 +0000 http://teleread.org/?p=168029#comment-123055 What concerned me most was that they felt the need to put out the press release at 6.30 PM on Christmas Eve to minimise exposure.

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By: David Rothman https://teleread.org/2019/12/26/toxic-for-libraries-kkr-investment-firm-to-buy-overdrive-biggest-library-ebook-company/#comment-123041 Thu, 26 Dec 2019 19:23:17 +0000 http://teleread.org/?p=168029#comment-123041 Excellent question, Olivier. My guess — nothing else — is that Rakuten feels it could better deployed the resources elsewhere. Rakuten isn’t nearly as devoted to libraries as librarians are. As with any other corporation, the big goal is to make money. Still, it was a much more suitable owner than KKR, which is even more focused on profits.

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